Require Fresher/Experienced graduates for opening in KPO/BPO Operations with excellent communication skills for u.s. shift process.
Fluency in English is must.
Must be flair in Internet research.
Retrieve Customer Information.
Use database, CRM, or other software to track progress with new prospects.
Respond to Customer Concerns and Questions
Meet Productivity Goals
Retrieve Customer Information
Market Research to develop warm leads
Ensure customer follow-up all the time.
Send or email product literature, brochures, catalogs and other campaign material.
Monitor competitors products or services and create selling strategies for own products or services.
Handle customer needs and requirements.
Respond to customer inquiries and resolve.
Night Shift allowance additional with salary.
Performance based incentives.
Salary : 1.5 - 3 Lakhs
BPO / Call Center
Functional Area : Backoffice Operation,BPO/KPO/Customer Service/Technical Support,Business Strategy /Management/Consulting,Operations
Job Type : Permanent
Desired Candidate Profile
Must be a Graduation,Post Graduation
Experience : 0 - 3 years
SAYNIT BUSINESS SERVICES PVT. LTD.
We are customer centric organisation and aim to provide satisfactory results to clients. We work with passion and deliver with a commitment. At SAYNIT our efforts are to be available at your finger tip.
We also aim The Advantage work culture for our employees where they can work, learn and grow simultaneously.