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Posted by Pooja Bhardwaj | 1 year ago

Vacancy : 75

Job Views: 371

Job Applicants: 7

Job Description

Job Description

Job Responsibilities: 

1. Provide splendid customer services to customers in a friendly and courteous manner at all times.

2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.

3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.

4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.

5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.

6. Ensure that customers confidential information is properly protected and only used for official purposes.

Salary : 2 - 3 Lakhs

Industry : BPO / Call Center

Functional Area : BPO/KPO/Customer Service/Technical Support,Operations

Job Type : Permanent

Desired Candidate Profile

Must be a Senior Secondary School(+2)

Experience : 0 - 5 years

Company Profile

I Energizer

ienergizer (A unit of Granada Services Pri. Ltd.) iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fortune 500 companies around the world. iEnergizer has state-of-the-art campus at Noida spread over 1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court for badminton, table tennis and front/back lawn for sports.

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